Top 10 Questions for Quality Improvement
1. What did I do right?
It's always best to build
upon one's strengths. Know what your strengths are so you can
leverage them into something even greater.
2. What could I have done
differently?
In everything, there's
always room for improvement. Look for the gaps between your vision
and where you're at when you answer this question. Effective
quality improvement balances the approach of living from our
strengths along with the more critical perspective that includes
looking for the improvement opportunities.
3. What lessons have I learned
from this?
Asking this question
on a routine basis is a key step towards taking responsibility
for one's growth and development. In addition, answering this
question forces you to put into words your learning experience
and outcomes. Putting your learning into words creates clarity,
commitment and a strong presence.
4. What would I do differently
next time?
This question helps to
strengthen one's strategizing muscle. Looking at situations from
different perspectives is foundational for problem-solving, strategizing
and quality improvement.
5. What do I want from this?
It's essential to know
the outcomes you want. Knowing the outcomes you're striving for
will guide you in your decision-making -- you'll know what you're
willing to compromise on, and what you're not. You'll know your
upper-most limits as well as your lowest.
6. What is my motivation?
Having self-understanding
is key to knowledge and healthy/productive relationships. Having
an understanding of yourself will help you to understand others,
and in turn, will catapult outstanding results.
7. What do I have to gain?
Be careful about what
you wish for! Don't give yourself to the pursuit of a goal for
the sport of it; be absolutely sure of what you want and why
you want it.
8. What is the cost?
All things have a cost.
The best things have a cost. Know what they are.
9. Where does this fit into
my life?
Answering this question
leads to perspective. Paying attention to the whole of life,
and not just our pursuits creates a balanced approach to living.
10. What personal value is
being expressed?
Ultimately, we are at
our best and are most fulfilled when we're expressing and living
from our core values. Know what your core values are and let
them guide your behavior for maximum fulfillment and success!
Jan Gordon, LCSW is an Executive, Career and Personal Coach who has been coaching individuals and teams since 1989. She provides telephone-based coaching to executives, entrepreneurs and professionals who are dedicated to enhancing their performance, profitability and sense of fulfillment. Her coaching embraces the concept that challenge provides opportunity. Sign up for her free newsletter *Wisdom in Action.* Contact Jan today for a free consultation to see how coaching services can help you and your organization be the best it can be!
Copyright © 2002 by Jan Gordon. All Rights Reserved. This content may be forwarded in full, with copyright/contact/creation information intact, without specific permission, when used only in a not-for-profit format. If any other use is desired, permission in writing from Jan Gordon is required.
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